About Cookies

At Venlian, we use cookies to enhance your browsing and shopping experience, ensuring our website functions smoothly and provides personalized, relevant services. Below is clear, transparent information about the types of cookies we use, their purposes, and your control options—aligned with data protection and privacy best practices.
1. Types of Cookies We Use
We use four main categories of cookies, each serving a specific, legitimate purpose:
Site Functionality Cookies: These are essential for navigating our website and using core features (e.g., “Add to Cart,” “Add to Favorites,” checkout processes). Without these cookies, key functions may not work properly.
Site Analytics Cookies: These help us measure and analyze how customers interact with our site (e.g., page views, navigation paths, feature usage). The insights allow us to improve website functionality, optimize user flows, and enhance your overall shopping experience.
Customer Preference Cookies: These remember your personal preferences (e.g., language settings, location) to create a seamless, personalized experience. For example, they may retain your preferred currency or shipping region for future visits.
Targeting/Advertising Cookies: These deliver ads relevant to your interests, limit the frequency of repeated ads, and help us measure the effectiveness of marketing campaigns. They ensure the ads you see align with your preferences while helping us refine our promotional strategies.
2. Your Consent & Control Options
By accessing or using our website, you consent to the placement of these cookies on your device and our access to them during future visits.
Manage or Delete Cookies: You can delete existing cookies or adjust your browser settings to block future cookies. Most browsers have a “Help” section that provides instructions on locating and managing cookie files/directories.
Impact of Disabling Cookies: Please note that deleting or disabling certain cookies may affect your user experience. You may not be able to use core features (e.g., completing a purchase), access personalized content, or benefit from optimized site functionality.
3. Transparency & Compliance
We do not use cookies to collect sensitive personal information (e.g., health data, financial details beyond transaction-related data) without your explicit consent.
All cookie usage complies with applicable data protection laws and privacy regulations. We only work with trusted third-party providers (e.g., analytics tools, advertising platforms) that adhere to strict data security standards.

To learn more about opting out of targeted advertising, you may visit the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance (DAA) website
4. Contact Us
If you have questions about our cookie policy, how we use cookies, or need assistance managing your preferences, please contact our customer service team:
Email: support@venlian.com
Phone Number: +86-136-5622-7692
Physical Address: Room 217, No. 388, East Ring Road, Suzhou Industrial Park, Suzhou, Jiangsu 215000, China
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (GMT+8)
We will respond to your inquiry within 24 working hours and provide clear guidance to address your concerns.